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Full Time Keyholder - Sperry

Howell, Michigan

Our retail team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer.

Merrell store front Sperry store front Saucony store front

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Success Profile

What makes a successful member of our retail team at Wolverine Worldwide? Check out the top traits we're looking for and see if you have the right mix.

  • Detail-oriented
  • Personable
  • Results-driven
  • Flexible
  • Quick-thinking
  • Team Player

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Quote

"Wolverine has been a wonderful home for me over the tenure of my career, as I have been able to elevate myself from Store Manager, to Area Manager, to District Manager of the Mid-Atlantic. Promoting from within is a core value of our company and from our store teams, to field management, to the executive team, I am consistently amazed at how dedicated each and every team member is to collaborating, mentoring, and driving our business forward. I couldn’t be prouder to be a member of the Wolverine family!"

Blake, District Manager

Career Path

Wolverine Worldwide offers many career paths to support your immediate and future success.

  • Store Associate leads to Keyholder.
  • Keyholder leads to Assistant Store Manager.
  • Assistant Store Manager leads to Store Manager.
  • Store Manager leads to Area Manager.
  • Area Manager leads to District Manager.
  • District Manager ends this branch.

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Rewards

  • Health Care

    Full time employees are eligible for medical, dental, and vision plans

  • Tuition Reimbursement

    We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education

  • Awards & Recognition

    Team members with strong performance are recognized and celebrated

  • 401(K)

    Employees can enroll in our 401(k)-retirement plan and receive a generous company match

  • Paid Time Off

    Wolverine offers time off for vacation, holidays, and personal days

  • Product Discount

    Employees receive 50% off regular-priced merchandise on our family of brands

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Responsibilities

General Function

We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work.  At Wolverine Worldwide, our Key Holders are called upon to provide customers with superior service and to create an atmosphere within the store conducive to a pleasant shopping environment.  Key Holders are responsible for engaging customers by being fully knowledgeable about store products and policies, operating point of sale register, accurately recording transactions and handling cash, credit, and other forms of payment, detecting theft and other security risks, and handling inventory such as merchandise and displays by moving boxes and items up to 40 lbs and climbing ladders. Responsible for executing store opening and closing procedures and providing direction to Sales Associates.

Primary Duties

•    Creating amazing experiences for our customers
•    Achieving sales goals and performance metrics
•    Following best in class operational & presentation standards
•    Supervising others
•    Working together as a team
•    Performing duties consistent with the Company’s AAP/EEO goals and policies.
•    Performing other duties as required/assigned by manager.

Knowledge, Skills and Abilities Required

•    High School diploma or equivalent
•    Demonstrated retail sales success
•    Minimum 6 months experience as key holder, opening and closing store
•    Flexible schedule and availability to work mornings, evenings, weekends and holidays
•    Passion for our brands and brand lifestyles

WORKING CONDITIONS

Retail environment  

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

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