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Creative Services Manager

Wolverine Worldwide | Rockford, Michigan Job ID 2024-10066


Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

The Creative Services Manager will develop, organize and lead processes for the internal creative agency pipeline to ensure project milestones and budgets are met. Coordinate across all internal teams and external creative partners, and oversee schedules and resourcing to drive greater efficiency and effectiveness.

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Job Description

  • Maintain expert competency in project management across diverse creative and marketing projects and monitor projects and workloads, adjusting assignments and deadlines accordingly.

  • Develop and establish creative processes that maximize quality of work, workflow and efficiency and work to uncover underlying issues or business problems and turn those issues into solutions within the Marketing Team with PM tools such as a Asana.

  • Oversee all incoming requests, schedule meetings, track ongoing project health and statuses, and hold team members accountable for results.

  • Manages creative services budget and is responsible for project timelines and deliverables.

  • Lead planning of reviews of current and future projects and job statuses with the CMO, Creative Director and the individuals working on the jobs.

  • Manages all assets for individual projects including understanding of usage/license parameters.

  • Create and manage the schedule for new jobs and assign those tasks using the trafficking system in place to ensure the appropriate briefing, review and approval of creative.

  • Liaison with internal and external creative resources to communicate brief requirements, creative review feedback, identify needs and implement systems to manage robust project workflow.

  • Manage vendor paperwork and invoicing with the accounting, legal, indirect procurement and finance departments.

  • Performs duties consistent with the Company’s AAP/EEO goals and policies.

  • Performs other duties as required/assigned by manager.

Knowledge, Skills and Abilities Required

  • Bachelor’s Degree in Business or Marketing or equivalent work experience in an advertising agency environment.

  • 3+ years of creative services project management experience.

  • Ability to adapt to a changing environment and handle multiple priorities.

  • Self-driven, pro-active, ability to work effectively independently and with a team.

  • Experience managing the workflow of creative teams, either in-house or external agencies.

  • Solid understanding of graphic design process including design, production procedures, printing, videography/photography.

  • Ability to coordinate and prioritize multiple projects simultaneously while adhering to timelines and budgets.

  • Effective small group presentation and communication skills.

  • Ability to establish and maintain effective working relationships both internally and externally.

Working Conditions

Normal office environment.

Wolverine Worldwide has a flexible, hybrid work schedule, with three days in office and two days remote.

#LI-Hybrid #LI-ND

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.