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Regional Credit Specialist

Wolverine Worldwide | Rockford, Michigan Job ID 2024-10364

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

Maximizes collection efforts to timely collect customer receivable balances and improve cash flow. Monitors the extension of credit lines and releases orders in accordance with established policies, practices, and procedures in a timely and efficient manner. Investigates customer short payments and analyzes claims for validity. Performs various related activities in support of the Company’s domestic operations.

  • Communicates with customer on upcoming and past due invoices.
  • Analyzes reports to make ship/hold decisions based on department procedures.
  • Analyzes order flow assignment to ensure orders are released/held when appropriate
  • Communicates directly with customers, sales force, and brand personnel regarding: order release, payment negotiation, unapplied payments, and other inquires.
  • Follows up on open residual items remaining on customer accounts after cash application, and classifies each with the appropriate deduction code and root cause.
  • Researches occasional deductions, overpayments, credit requests and determines appropriate resolution.
  • Reviews severely delinquent accounts and recommends them to be placed with a Collection Agency in accordance with established guidelines
  • Advises supervisor of uncollectable balances and process charge-offs.
  • Performs duties consistent with the company’s AAP/EEO goals and policies.

Knowledge, Skills, and Abilities:

  • Associates degree in Accounting, Business, or Finance, or equivalent work experience.
  • Prefer experience in a wholesale credit, receivables or finance environment.
  • Excel, Word, SAP, High Radius experience preferred.
  • Strong oral and written communication skills.
  • Good time management skills with ability to work independently on multiple tasks.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.