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Sales & Operations Planning Manager

Wolverine Worldwide | Rockford, Michigan Job ID 2022-10339


Cat Footwear is driven by the belief that generations of builders, makers and creators can turn challenge into enduring greatness. As the exclusive global footwear licensee of Caterpillar Inc., Cat Footwear has been living up to the hardworking spirit of both the Caterpillar® trademark and the millions of consumers who trust the brand. Cat Footwear originally created a small collection of rugged work boots designed to provide workers with the comfort and durability that met the challenges of the worksite. Today, Cat Footwear is a global lifestyle brand.  

Job Description

The Sales and Operations Planning Manager will be responsible for maintaining the data and creating and refining the reports and analyses necessary to successfully forecast, track and manage sales for CAT Footwear.

Primary Duties:

  • Lead process with the sales team to generate seasonal sales forecast and ensure that it is updated each period.
  • Review sales forecast and determine opportunities/next steps to achieve goals.
  • Organize and run seasonal formal review meetings with top account owners to review and align on the seasonal plans for those accounts.
  • Partner with the head of sales to hold accountabilities to managers and sales reps on forecasts.
  • Consolidate all booking information and create booking analyses – by account, season, territory, category and key franchises and programs.
  • Compare actual bookings to forecast and create reports to identify variances.
  • Partner with head of sales on potential mitigation plans.
  • Consolidate all shipping information and create shipping forecasts and reports.
  • Partner on closeout identification with demand planning and work with sales team on opportunities to sell them.
  • Responsible for vetting new business opportunities and presenting to finance for approval.
  • Lead long range account planning and ensure it links to financial goals.
  • Provide historical selling analysis and reports.
  • Provide recommendations on returns and cancels with potential mitigation solutions.
  • Calculate sales rep bonus and quotas.
  • Liaise with Richmond Customer Service.
  • Ensure data ties across all functional areas.
  • Performs duties consistent with the Company’s AAP/EEO goals and policies.
  • Performs other duties as required/assigned by manager.

Knowledge, Skills and Abilities Required:

  • Bachelor's degree or equivalent
  • 5+ years’ experience in a retail/wholesale environment
  • Must be able to analyze trends, spot opportunities and make recommendations by looking beyond the numbers
  • Ability to work independently as well as lead a team
  • Ability to successfully work cross-functionally
  • Excellent analytical, math and organizational skills as well as strong verbal and written communication skills
  • Ability to document facts in an easily understood format and present them clearly
  • Must be conscientious and pay close attention to details and accuracy
  • Strong knowledge of PC applications (Microsoft products, especially excel) is required
  • Must be creative and highly intuitive about how to get at data and be able to assess whether it is producing logical information
  • Ability to root-cause problem solve and assess underlying issues
  • Ability to prioritize assignments in a fast-paced atmosphere with tight deadlines and effectively and accurately complete detail-oriented assignments while working on several projects simultaneously
  • Must be collaborative and able to build successful relationships across the business, especially the sales team

Committed to a diverse workforce, we are an Equal Opportunity Employer (Minorities/Women/Veterans/Disabled).


The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.