Retail Keyholder
Our retail team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer.
Success Profile
What makes a successful member of our retail team at Wolverine Worldwide? Check out the top traits we're looking for and see if you have the right mix.
- Detail-oriented
- Personable
- Results-driven
- Flexible
- Quick-thinking
- Team Player
Quote
Career Path
Wolverine Worldwide offers many career paths to support your immediate and future success.
-
Store Associate leads to Keyholder.
-
Keyholder leads to Assistant Store Manager.
-
Assistant Store Manager leads to Store Manager.
-
Store Manager leads to Area Manager.
-
Area Manager leads to District Manager.
-
District Manager ends this branch.
Rewards
-
Health Care
Full time employees are eligible for medical, dental, and vision plans
-
Tuition Reimbursement
We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education
-
Awards & Recognition
Team members with strong performance are recognized and celebrated
-
401(K)
Employees can enroll in our 401(k)-retirement plan and receive a generous company match
-
Paid Time Off
Wolverine offers time off for vacation, holidays, and personal days
-
Product Discount
Employees receive 50% off regular-priced merchandise on our family of brands
Responsibilities
Summary
We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work.At Wolverine Worldwide, our Key Holders are called upon to provide customers with superior service and to create an atmosphere within the store conducive to a pleasant shopping environment. Key Holders are responsible for engaging customers by being fully knowledgeable about store products and policies, operating point of sale register, accurately recording transactions and handling cash, credit, and other forms of payment, detecting theft and other security risks, and handling inventory such as merchandise and displays by moving boxes and items up to 40 lbs and climbing ladders. Responsible for executing store opening and closing procedures and providing direction to Sales Associates.
Job Description
Primary Duties
Creating amazing experiences for our customers
Achieving sales goals and performance metrics
Following best in class operational & presentation standards
Supervising others
Working together as a team
Performing duties consistent with the Company’s AAP/EEO goals and policies.
Performing other duties as required/assigned by manager.
Knowledge, Skills, and Abilities Required
High School diploma or equivalent
Demonstrated retail sales success
Minimum 6 months experience as key holder, opening and closing store
Flexible schedule and availability to work mornings, evenings, weekends and holidays
Passion for our brands and brand lifestyles
Working Conditions
Retail environment
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
Related Content
