Chaco started on the river in 1989, but we haven’t stood still since. While our heritage is in the water, we have evolved into a brand that lives at the intersection of outdoor performance and everyday style.
We’re a team that listens to our community and has the speed to turn a great idea into a viral reality. Our recent Inc. Best in Business Award for our Waffle House collaboration is the perfect example; it shows what happens when we move fast on a fun idea that our fans love. But we haven’t lost our edge on the trail, either. Winning the Peak Gear Award from Blue Ridge Outdoors for the Rapid Pro proves that we are still the gold standard for technical river sandals.

The Senior Product Operations Specialist supports key go-to-market (GTM) processes executed by the broader product team to drive alignment between key functional groups within product development and the brand.

Primary Duties:

• Leads and supports the product development process timeline and organizes the calendar for the product team.

• Establish relationships with sourcing & Asia PD teams to meet all timeline, process, and communication requirements.

• Follows the product development process to ensure timely delivery of product that is in-line with target costs and meets calendar deadlines. 

• Create and manage tracking and status reports on product development process/related issues. 

• Manages data in the product development system.

• Communicate deadlines to leadership and provides organized approach to tracking against timeline.

• Identifies opportunities and supports implementation of process improvements for the brand.

• Manages samples: including but not limited to the building of sales sample orders, ordering of general development samples, product sample room management, confirmation sample and process management, system maintenance of sample tracking data and shipment coordination, coordination of testing samples, and coordination of samples for various GTM meetings.

• Product metadata: manages product related data including but not limited to style attribution, colorway attribution, commercialization, sample weights, fit testing, product data libraries, product data training and coordination for cross functional product teams, project management for seasonal development of products and the related product reporting of system information.

• GTM discipline: ensures the brand complies with legal and cross functional requirements to deliver product in line with WWW standards, policies, and processes.

• APMA process management and facilitation.

• Coordinates product photography; manage samples, digital media, and coordinates all third-party requirements for product photography.

• Maintains Centric Development system.

• Perform duties consistent with the Company’s AAP/EEO goals and policies.

• Perform other duties as required/assigned by manager.

Knowledge, Skills and Abilities Required:

• Bachelor’s degree required in Business or equivalent work experience.

• 3+ years’ experience in the product creation process.

• Strong attention to detail and organization. Works independently, self-starter. Strong time management skills.

• Ability to work with individuals at all levels of the organization.

• Strong verbal and written communication skills and presentation skills. Ability to train and guide others on process improvements and tools.

Working Conditions:

Normal office environment. Must be able to lift 25+ pounds with the assistance of team or dolly. Some travel may be required.

Wolverine Worldwide has a flexible, hybrid work schedule, with three days in office and two days remote.

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Wolverine World Wide, Inc. (NYSE:WWW) is one of the world’s leading designers, marketers, and licensors of footwear and apparel; It’s global footprint spans 170 countries and territories. The Company’s portfolio includes Merrell®, Saucony®, Sweaty Betty®, Hush Puppies®, Wolverine®, Chaco®, Bates®, HYTEST®, and Stride Rite®. The Company is also the global footwear licensee of brands Cat® and Harley-Davidson®.

Wolverine Worldwide is driven by a Vision to Make. Every Day. Better. for its consumers, partners, communities, and shareholders.

In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America’s Dream Employers, America’s Best Employers for Women, and America’s Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.

Wolverine Worldwide is a Certified™ Great Place To Work®.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.