Desktop Engineer
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Hush Puppies, Merrell, Saucony, Sperry, Sweaty Betty and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.Oversee the End User Device ecosystem, ensuring seamless hardware and software deployment, integrating diverse on-premise and cloud applications, and maintaining efficient patch cycles to keep everything running smoothly
Maintains broad understanding of various types of hardware and software, including Mobile, Desktop, and Networking environments and Operating Systems.
Manages all standards for device imaging/deployment for both Desktop and Mobile computing.
Manages all aspects of hardware/software asset management systems, including patch deployment and software deployment catalogs.
Administers user-facing cloud applications.
Evaluates and recommends modifications to processes for improvements; participates effectively in team assignments.
Uses standard team/department methods and processes to complete work.
Works with IT vendors as needed.
Interacts in a cross-team capacity to meet customer and organizational needs.
Provides 24-hour on-call support, including evenings and weekends as per schedule.
Performs duties consistent with the company’s AAP/EEO goals and policies.
Performs other duties as required/assigned by manager.
Knowledge, Skills, and Abilities Required:
Bachelor’s degree or equivalent work experience.
2+ years’ experience in an IT Support or Device Management role
Experience with Intune, JAMF, and other Configuration/Asset Management systems preferred.
Strong analytical, problem solving and organizational skills
Ability to operate independently and as part of a team.
Ability to establish and maintain effective working relationships.
Strong verbal and written communication skills.
Working Conditions:
Wolverine Worldwide has a flexible, hybrid work schedule, with three days in office and two days remote.
#LI-Hybrid #LI-MM1
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
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