Store Assistant - 12 Hours - Merrell
Our retail team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer.
Success Profile
What makes a successful member of our retail team at Wolverine Worldwide? Check out the top traits we're looking for and see if you have the right mix.
- Detail-oriented
- Personable
- Results-driven
- Flexible
- Quick-thinking
- Team Player
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Career Path
Wolverine Worldwide offers many career paths to support your immediate and future success.
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Store Associate leads to Keyholder.
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Keyholder leads to Assistant Store Manager.
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Assistant Store Manager leads to Store Manager.
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Store Manager leads to Area Manager.
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Area Manager leads to District Manager.
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District Manager ends this branch.
Rewards
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Health Care
Full time employees are eligible for medical, dental, and vision plans
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Tuition Reimbursement
We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education
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Awards & Recognition
Team members with strong performance are recognized and celebrated
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401(K)
Employees can enroll in our 401(k)-retirement plan and receive a generous company match
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Paid Time Off
Wolverine offers time off for vacation, holidays, and personal days
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Product Discount
Employees receive 50% off regular-priced merchandise on our family of brands
Responsibilities
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Achieving sales targets and performance metrics.
Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
Flexible schedule and availability to work weekends and holidays
Retail sales experience is preferred, but not required
Passion for our brands and brand lifestyles
Excellent communication skills
A positive and professional attitude
Enthusiasm to learn and to share your product knowledge
Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
Performing duties consistent with the Company’s AAP/EEO goals and policies
High School diploma or equivalent
Working Conditions
Retail environment
The Extras
Generous clothing allowance
Excellent training & development opportunities
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust - advice & support tool
Dedicated budget to attend fitness classes (per store)
Access to Sample sales
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
Enhanced Family Leave policy
Cycle to work & Buzz bike scheme
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
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