Retail Keyholder - Merrell
Ref. Id - 2026-11046 Date posted 08/10/2026Our Retail Keyholder - Merrell, team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer.
Success Profile
What makes a successful Retail Keyholder - Merrell? Check out the traits we’re looking for and see if you have the right skill level.
- Organized
- Goal-oriented in the business
- Analytical
- Quick-thinking
- Motivational
- Team player
Wolverine has been a wonderful home for me over the tenure of my career, as I have been able to elevate myself from Store Manager, to Area Manager, to District Manager of the Mid-Atlantic. Promoting from within is a core value of our company and from our store teams, to field management, to the executive team, I am consistently amazed at how dedicated each and every team member is to collaborating, mentoring, and driving our business forward. I couldn’t be prouder to be a member of the Wolverine family!
Blake District Manager
Career Path
Wolverine Worldwide offers many career paths to support your immediate and future success.
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Store Associate
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Keyholder
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Assistant Store Manager
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Store Manager
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Area Manager
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District Manager
What We Offer
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Health Care Benefits
Health Care Benefits
Employees have a choice of medical plans along with dental, vision, spending and savings accounts. Additionally, we offer a variety of voluntary plans that allow them to choose the level of coverage and the type of benefits that work best for them and their family.
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Paid Time Off
Paid Time Off
We offer paid time off programs including vacation, holidays, and corporate wellness days in support of our employees’ work-life balance.
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Family Programs
Family Programs
We understand how important family is to our employees, so we offer expanded maternal and paternal leave, on-site daycare facility in Rockford, family and medical leave, access to Employee Assistance Services and more.
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Wellness Program
Wellness Program
We live what many of our brands stand for: healthy active lifestyles. That’s why we offer employees access to on-site fitness centers*, run clubs across regions* and access to discounts on various fitness partners*.
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Retirement Plans
Retirement Plans
To build a more secure financial future, employees can enroll in comprehensive retirement plans.
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Product Discount
Product Discount
Employees are granted a generous product discount of 50% off regular-priced merchandise on our family of brands.
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Community
Community
To stay connected and engaged in the workplace, employees can be part of our womxn’s resource group, Working Mom’s Group, PRIDE, and more!
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Other Fun Perks
Other Fun Perks
We offer a variety of other amazing benefits. Employees can take part in our summer hours program, utilize Doggie Daycare*, discounted entertainment tickets, sample sales, Meditation Mondays* and more.
*Ask your recruiter if this benefit is provided at your desired campus.
Retail Keyholder - Merrell
We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities
Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
Performing other duties as required/assigned by manager.
Maintain compliance with company policies including health and safety regulations and inventory management.
Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
Knowledge, Skills, and Abilities Required
Demonstrated retail sales success
Experience working in a customer-facing role. Supervisory experience is preferred, but not essential
Flexible and adaptable, you are comfortable working in a fast-paced environment
Flexible schedule and availability to work mornings, evenings, weekends and holidays
Passion for our brands and brand lifestyles
Working Conditions
Retail environment
US Candidates Only
Performing duties consistent with the Company’s AAP/EEO goals and policies
High School diploma or equivalent
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
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