Digital Product Owner - eCommerce - Sweaty Betty
In our pursuit to be a consumer-obsessed growth company, our eCommerce team is strategically designed to acquire, convert and retain the consumer on every step of their journey. As a centralized business function, employees are analytical, goal oriented and performance driven as they work to create consumer connections and influence business decisions. This group consists of Web Designers, eCommerce & Site Merchandisers, Retention Specialists, CRM Managers and more.
Success Profile
What makes a successful eCommerce team member at Wolverine Worldwide?
Check out the top traits we're looking for and see if you have the right mix.
- Collaboration
- Consumer-Obsessed
- Building an Inspiring Culture
- Technological savvy
- eCommerce Business Acumen
Culture
- Collaborative, family friendly team where everyone plays to win
- Dynamic work environment that is always changing and addressing new, complex problems
- The team is always finding ways to have fun - often celebrating their shared successes at various events such as team happy hours
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Rewards
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Professional Development
We offer access to professional development training and tuition reimbursement for higher education.
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Family Friendly
We offer generous maternity/paternity leave and have onsite child care available.
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Product Discount
Employees receive 50% off regular-priced merchandise on our family of brands.
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401(K)
Employees can enroll in our 401(k)-retirement plan and receive a generous company match.
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Summer Flex Hours
We offer flexible working hours in the summer so team members can enjoy more time outside.
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Cafeteria
Our Rockford and Waltham campuses have onsite coffee shops and full-service cafeterias.
Responsibilities
Current employees, please apply in Workday.
The role of the Digital Product Team at Wolverine Worldwide is to create value for our customers by developing outstanding omnichannel experiences and internal digital products. Our vision is to create a best-in-class set of tools to enable each of our 11 brands to cater for the individual needs of their customers.As eCommerce Product Owner your goal is to help build reusable tools and services to provide our diverse range of customers with an outstanding frontend shopping experience. Such as migrating all of our brands across to Saleforce PWA to crafting a ux-centric design system of customisable components. You’ll partner with a multi-disciplinary team (UX/UI Designers and Researchers, Developers, CRO and Analytics) based across London, the US and remotely. Weekly travel to our London office is expected for this role.
What You Will Be Doing:
- Support with shaping the product vision to deliver against Wolverine Worldwide’s key goals/metrics.
- Collaborate with the wider product team and product Leads to ensure roadmaps are complimenting not conflicting with one another.
- Act as the evangelist for this vision amongst your squad and when working with stakeholders and 3rd parties.
- Manage/support the backlog and prioritise new features against a clearly defined roadmap; balancing priorities motivated by your customer, stakeholder needs and industry trends.
- Define user stories, features and functionality that alleviates current pain points and improves customer experience.
- Consider a combination of qualitative and quantitative research methods when conducting discovery.
- Ensure success measures are defined, tracked and communicated.
The Must Haves
- 2+ years demonstrated product management experience working in eCommerce.
- A solid understanding of agile software delivery.
- Specific experience building customer-centric omnichannel experiences at scale for a diverse audience is desirable.
- Experience working closely with 3rd party frontend-facing platforms such as a Amplience CMS, SFCC PWA or a PIM are a bonus.
- Experience balancing the needs of multiple sets of customers - stakeholders, customers (from multiple brands/markets, is desirable) - to drive key metrics.
- You are deeply passionate about Wolverine Worldwide’s brand vision to inspire & empower consumers to explore and enjoy their active lives.
- You have a positive ‘can-do’ attitude and adaptable work ethic.
- You are a clear and confident communicator (verbal and written).
- You can craft compelling narratives to share your ideas at every level in an organisation.
- You are data-driven with a proven ability to leverage A/B testing and analytics to drive informed, strategic choices.
- You have excellent organisational skills and attention to detail; allowing you to effectively manage multiple priorities, break big projects into consumable pieces and prioritise them according to value.
- You work well in a fast-paced organisation.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
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