Assistant Store Manager - Merrell
Our retail team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer.
Success Profile
What makes a successful member of our retail team at Wolverine Worldwide? Check out the top traits we're looking for and see if you have the right mix.
- Detail-oriented
- Personable
- Results-driven
- Flexible
- Quick-thinking
- Team Player
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Career Path
Wolverine Worldwide offers many career paths to support your immediate and future success.
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Store Associate leads to Keyholder.
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Keyholder leads to Assistant Store Manager.
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Assistant Store Manager leads to Store Manager.
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Store Manager leads to Area Manager.
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Area Manager leads to District Manager.
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District Manager ends this branch.
Rewards
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Health Care
Full time employees are eligible for medical, dental, and vision plans
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Tuition Reimbursement
We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education
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Awards & Recognition
Team members with strong performance are recognized and celebrated
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401(K)
Employees can enroll in our 401(k)-retirement plan and receive a generous company match
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Paid Time Off
Wolverine offers time off for vacation, holidays, and personal days
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Product Discount
Employees receive 50% off regular-priced merchandise on our family of brands
Responsibilities
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With anestablished global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things and you are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIS and leading & developing a cohesive team of highly motivated employees who can
deliver memorable experiences for all our consumers.
Key Responsibilities
Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
Partner with the Store Manager to generate innovative and engaging marketing ideas.
Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
As the product expert and knowledgeable trainer, you will educate your team and advise customers.
Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Maintain compliance with company policies including health and safety regulations.
Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
Knowledge, Skills, and Abilities Required
Previous experience working in a fast-paced, customer-facing environment
Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential
Flexible and adaptable, you are comfortable working in a fast-paced environment
Flexible schedule and availability to work mornings, evenings, weekends and holidays
Passion for our brands and brand lifestyles
Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store
Ability to work under pressure and manage multiple tasks at once
Working Conditions
Retail environment
US Candidates Only
Performing duties consistent with the Company’s AAP/EEO goals and policies
High School diploma or equivalent
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.