PLM Systems Analyst - Centric
SummaryWolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
The Systems Analyst will support our PLM implementation, including maintenance, new development and problem solving to provide the company with a reliable PLM solution.
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Under general direction, provide support to end-users in troubleshooting technical issues,provide training and maintain configuration and maintenance of Centric PLM.
Works with cross-functional teams to gather and analyze business requirements and provide solutions to meet those requirements.
Estimates system configuration and development efforts for self.
Functions as a task owner on projects; coordinates with others, schedules and communicates work progress and is responsible for delivery of assigned scope of work.
Uses standard team/department methods and processes to complete work; assists in developing methods and processes when required .
Under general direction, leads and/or assists team members and customers with problem solving related to software application performance and usage .
Participates in and supports disaster recovery initiatives and change management standards and procedures .
Stay current with industry trends and best practices related to Centric PLM software and make recommendations for improvements.
Develops technical and business proficiency through education and work assignments.
Performs other duties as required/assigned by Manager.
Performs duties consistent with the company’s AAP/EEO goals and policies.
Knowledge, Skills and Abilities Required
Bachelor’s degree (or its foreign equivalent) in Computer Science, Management Information Systems, a Business discipline or related field or equivalent work experience.
Experience in troubleshooting and providing technical support and training to end-users.
2 or more years of experience with PLM and corresponding reporting/analytics tools. (Centric experience preferred)
Ability to proactively identify issues, calculate risk, and either resolve or escalate to the appropriate level of visibility.
Strong analytical, problem solving and organizational skills .
Ability to operate independently or as part of a team and complete agreed-upon deliverables within established timeframes.
Excellent communication and interpersonal skills.
Experience in the apparel or retail industry preferred.
Knowledge of Centric PLM software modules, including product specification management, material management, line planning and calendar management preferred.
Wolverine Worldwide has a flexible, hybrid work schedule, with three days in office and two days remote.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.