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Full Time Keyholder - Merrell

Sevierville, Tennessee Job ID: 2024-11450

Our retail team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer.

Merrell store front Saucony store front

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Success Profile

What makes a successful member of our retail team at Wolverine Worldwide? Check out the top traits we're looking for and see if you have the right mix.

  • Detail-oriented
  • Personable
  • Results-driven
  • Flexible
  • Quick-thinking
  • Team Player

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Quote

"Wolverine has been a wonderful home for me over the tenure of my career, as I have been able to elevate myself from Store Manager, to Area Manager, to District Manager of the Mid-Atlantic. Promoting from within is a core value of our company and from our store teams, to field management, to the executive team, I am consistently amazed at how dedicated each and every team member is to collaborating, mentoring, and driving our business forward. I couldn’t be prouder to be a member of the Wolverine family!"

Blake, District Manager

Career Path

Wolverine Worldwide offers many career paths to support your immediate and future success.

  • Store Associate leads to Keyholder.
  • Keyholder leads to Assistant Store Manager.
  • Assistant Store Manager leads to Store Manager.
  • Store Manager leads to Area Manager.
  • Area Manager leads to District Manager.
  • District Manager ends this branch.

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Rewards

  • Health Care

    Full time employees are eligible for medical, dental, and vision plans

  • Tuition Reimbursement

    We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education

  • Awards & Recognition

    Team members with strong performance are recognized and celebrated

  • 401(K)

    Employees can enroll in our 401(k)-retirement plan and receive a generous company match

  • Paid Time Off

    Wolverine offers time off for vacation, holidays, and personal days

  • Product Discount

    Employees receive 50% off regular-priced merchandise on our family of brands

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Responsibilities

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an
established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.


Key Responsibilities

  • Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.

  • Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.

  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.

  • Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.

  • Performing other duties as required/assigned by manager.

  • Maintain compliance with company policies including health and safety regulations and inventory management.

  • Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

  • Demonstrated retail sales success

  • Experience working in a customer-facing role. Supervisory experience is preferred, but not essential

  • Flexible and adaptable, you are comfortable working in a fast-paced environment

  • Flexible schedule and availability to work mornings, evenings, weekends and holidays

  • Passion for our brands and brand lifestyles


Working Conditions

  • Retail environment

US Candidates Only

  • Performing duties consistent with the Company’s AAP/EEO goals and policies

  • High School diploma or equivalent

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.

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