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Sales Support Manager - Merrell

Wolverine Worldwide | Rockford, Michigan Job ID 2024-10440
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Current employees, please apply in Workday.

At Merrell, we believe everyone deserves to experience the simple power of being outside. From mountain trails to parks and playgrounds, we all belong in the outdoors. No matter our shape, our size or our race. So we're proud to make durable and versatile products that help get more of us outside together.

The Sales Support Manager is responsible for supporting the sales team & merchant lead with account operations, order tracking/management, weekly product analysis reports, and account requests. Leverage’s business analytics and product trends to identify actionable opportunities for sales growth. Assists with financial and product forecasting and planning. Acts as day-to-day contact with sales teams and prepares strategic sales presentations.

Current Employees interested in applying for this role, use the Current Employee tab in the top right corner to apply.

  • Owns inputs and management of external tools to support selling and set up process (i.e. NuOrder and GXS Set up/UPC and Item set up).
  • Review K2s with Key Account Managers for entry / update in the system.
  • Manages website setup for digital wholesale partners (i.e. REI.com, DSG.com, etc)
  • Provide financial trend analysis and reporting on sales for key accounts to provide a clear picture of positive and negative trends and results at retail. 
  • Assists in the development of assortment placement and tracks against them to support each channel’s distribution strategies.
  • Identify new product opportunities and seasonal trends in order to meet growth/distribution targets.
  • Attends key seasonal meetings with retailers to help present product and action follow-ups.
  • Partner cross-functional to ensure backlog for integrity, forecasting and trend analysis.
  • Provide sales planning reports on various elements of outstanding and incoming orders, recent shipments, closeout/skim inventory, etc. 
  • Oversees MAP policies for assigned territories and ensures customers adhere with communication.
  • Field inquiries from the customer relations team and collaborate with internal departments to provide answers and solutions.
  • Preparation of extensive PowerPoint presentations for both internal and external audiences.
  • Performing duties consistent with the Company’s AAP/EEO goals and policies.
  • Performing other duties as required/assigned by manager.

Knowledge, Skills and Abilities Required

  • Bachelor’s degree in business or related field or equivalent work experience.
  • 3+ years of wholesale or retail experience.
  • Thorough understanding of the marketplace (competitor information, consumer understanding, current/future marketing penetration, etc.).
  • Motivated, enthusiastic self-starter who is able to work collaboratively in a team environment and independently.
  • Intellectual curiosity and a desire to use data to identify and illustrate product sales and market trends.
  • Embraces a spirit of continuous improvement.    
  • Willingness to take risks and learn from failure.
  • Possess excellent oral and written communication skills. Shares information openly and transparently.
  • Detail oriented with strong time management skills.
  • Strong analytical skills and is able to relay in appropriate reporting formats.
  • Ability to understand and analyze retail financials and metrics.
  • Proficiency with MS Office applications. Strong excel and PowerPoint skills.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.

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